Kathleen Ferlise, CDP

Director of Concierge Services

Director of Concierge Services

As the Director of Concierge Services, Kathleen serves as the liaison between residents, their families, and the Chatham Hills team. Kathleen began her career at Chatham Hills as an activities assistant in 2015. She advanced to a position in 2017 where she could provide more individualized attention and support to each patient’s and resident’s needs, as well as oversaw the community's customer service department. Her mission is to ensure that each resident’s stay is an enjoyable and memorable one. She is also a Certified Dementia Practitioner. Kathleen shared, “I’ve always loved working with seniors. I get excited to come to work every day because I know that when I walk in, I will instantly smile. I am so passionate about my job and spreading cheer." In her spare time, Kathleen enjoys having fun with her friends, her 3 little sisters, and her dog, Tucker.